Contact Us

Get in Touch

We're here to help! If you have any questions, concerns, or need assistance with our payment system, please don't hesitate to reach out to us.

Email Support

For all inquiries, technical support, and general questions, please contact us at:

info@amaljyothi.ac.in

What We Can Help With

Payment Issues: Problems with transactions, failed payments, or payment processing
Account Support: Login issues, account setup, and user management
Technical Assistance: System errors, integration help, and technical troubleshooting
Billing Questions: Invoice inquiries, refund requests, and payment history
Feature Requests: Suggestions for improvements or new features
General Inquiries: Any other questions about our payment system

Response Time

We typically respond to all emails within 24-48 hours during business days. For urgent payment-related issues, we prioritize these requests and aim to respond as quickly as possible.

Before You Contact Us

To help us assist you more effectively, please include the following information in your email:

Your name and contact information
Transaction ID (if applicable)
Description of the issue or question
Any error messages you may have encountered
Screenshots (if relevant to your issue)

Business Hours

Our support team is available Monday through Friday, 9:00 AM to 5:00 PM (IST). While we may not respond immediately outside these hours, we do monitor our email and will get back to you as soon as possible.

Alternative Contact

For institutional or administrative matters related to Amal Jyothi College of Engineering, you may also reach out through the college's main communication channels.

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