1. Information We Collect
We collect information you provide directly to us, such as when you:
- Create an account or make a payment
- Contact us for support
- Participate in surveys or promotions
Personal Information
We may collect the following types of personal information:
- Name and contact information (email address, phone number)
- Payment information (credit card details, bank account information)
- Transaction history and payment records
- Student ID or employee ID (for institutional users)
Automatically Collected Information
We automatically collect certain information when you use our service:
- IP address and device information
- Browser type and version
- Pages visited and time spent on our site
- Referring website information
2. How We Use Your Information
We use the information we collect to:
- Process payments and transactions
- Provide customer support
- Send transaction confirmations and receipts
- Improve our services and user experience
- Comply with legal obligations
- Prevent fraud and ensure security
3. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
- Payment Processors: We share payment information with authorized payment gateways to process transactions
- Legal Requirements: We may disclose information when required by law or to protect our rights
- Service Providers: We may share information with trusted third parties who assist us in operating our website
- Institutional Partners: For educational payments, we may share relevant information with Amal Jyothi College of Engineering
4. Data Security
We implement appropriate security measures to protect your personal information:
- SSL encryption for all data transmission
- Secure servers and databases
- Regular security audits and updates
- Access controls and authentication measures
5. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
Transaction records are typically retained for a minimum of 7 years as required by financial regulations.
6. Your Rights and Choices
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information (subject to legal requirements)
- Opt-out of marketing communications
- Data portability
7. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences
- Analyze site traffic and usage
- Improve user experience
- Ensure security
You can control cookie settings through your browser preferences.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
9. Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Amal Jyothi College of Engineering
Email: payments@amaljyothi.ac.in
Address: Amal Jyothi College of Engineering, Kanjirappally, Kerala, India